Step 1
Add the items you selected from the brand shop to your cart and place your order.
Add items to your cart from the store you're shopping at.
Click the kchop button on the cart page.
Step 2
Add the items you selected from the brand shop to your cart and place your order.
Complete and Submit the kchop Order Form.
(We will inform you of the exact amount of the shipping fee at the payment stage after ordering.)
Order Confirmed
Step 3
Once your payment is confirmed, the purchase process begins.
We’ll keep you updated on your order status via email.
Check the invoice sent via email and make payment. (PayPal)
Other payment methods are coming soon.
International shipping after purchasing items in Korea.
FAQ
1.
Order / Payment
The price of products on the site differs from the quoted amount.
What is the payment deadline after placing an order?
The price of the product changed after I placed my order.
Can I purchase products that are not listed on Site?
Can I change the shipping address and recipient information after placing an order?
Can I cancel my order after payment?
2.
Return / Exchange
How do I apply for a return or exchange?
How should I handle cases where the product or packaging is damaged?
3.
Shipping
How does the shipping process work after placing an order?
How is the shipping cost determined?
What is included in the agency fee?
How long does shipping take?
What shipping method is used?
What about customs duties and taxes?
Customer Support
Have any questions about using our service? Click the chat button on the right to reach out to us.
kchop supports all languages worldwide.
